Intercom

Intercom:智能化的完全客服解决方案

导言

Intercom 提供全面的 AI 驱动客服解决方案,提升客服体验,支持即时服务与高效工具。


更新日期:

2024年6月28日

每月访客数:

SimilarWeb Icon
4.6M

联盟计划:

No

Intercom's 概述

Intercom is a complete AI-first customer service solution that revolutionizes customer experiences. The platform is powered by AI, providing instant support for customers with an AI agent, instant answers for agents with an AI copilot, and AI insights for support leaders. Intercom offers a range of AI-first tools and features for customers, support agents, and support leaders. For customers, Intercom provides instant service, exceptional experiences, and accurate answers through the AI Agent, Omnichannel support, and Help Center. Support agents benefit from an AI-enhanced inbox, the AI Copilot assistant, and optimized ticket resolution. Support leaders have access to AI insights and reporting, workflow automation, and outbound messaging. Intercom has received high user satisfaction ratings and offers simple and transparent pricing. With Intercom, customer service enters a new age of AI-first innovation.


Intercom's 特点

  • AI Agent for 24/7 support and accurate answers

  • AI Copilot as a personal AI assistant for support agents

  • Optimized ticket resolution for resolving complex issues quickly


Intercom's 问答


Intercom's 定价

Intercom offers simple and transparent pricing starting from $39 per month. A free trial is available for 14 days with no credit card required. For more details, visit the [pricing page](http://www.intercom.com/pricing).

Intercom's 分析

网站概述

关键性能指标 intercom.com

跳出率

28.95%

页面/访问

20.63

总访问量

4,565,897

现场时间

19m 53s

全球排名

#6,512

国家排名

#3,617

顶级地区

按国家分列的交通流量分布情况

  • 1.
    United States30.07%
  • 2.
    Philippines6.47%
  • 3.
    Brazil5.50%
  • 4.
    United Kingdom5.46%

游客总数

过去 3 个月的每月访客统计

趋势向下 by 2.7% 本月
April - June 2024

流量来源

流量来源分布

Social:
0.6%
Paid Referrals:
0.1%
Mail:
2.1%
Referrals:
2.5%
Search:
11.0%
Direct:
83.6%
主要来源: Direct
83.6% 占总流量的百分比

Intercom's 替代品