Intercom

Knowledge Hub - Empower AI, Agents, and Customers with the Right Content

Introducción

Centralize, manage, control, and optimize all the information that empowers AI, agents, and self-serve support in one place with Intercom's new Knowledge Hub. Making AI-first support easier with exceptional content.


Actualizado el:

28 jun 2024

Visitantes mensuales:

SimilarWeb Icon
4.6M

Programa de afiliados:

No

Intercom's Visión general

Intercom is a complete AI-first customer service solution that revolutionizes customer experiences. The platform is powered by AI, providing instant support for customers with an AI agent, instant answers for agents with an AI copilot, and AI insights for support leaders. Intercom offers a range of AI-first tools and features for customers, support agents, and support leaders. For customers, Intercom provides instant service, exceptional experiences, and accurate answers through the AI Agent, Omnichannel support, and Help Center. Support agents benefit from an AI-enhanced inbox, the AI Copilot assistant, and optimized ticket resolution. Support leaders have access to AI insights and reporting, workflow automation, and outbound messaging. Intercom has received high user satisfaction ratings and offers simple and transparent pricing. With Intercom, customer service enters a new age of AI-first innovation.


Intercom's Características

  • AI Agent for 24/7 support and accurate answers

  • AI Copilot as a personal AI assistant for support agents

  • Optimized ticket resolution for resolving complex issues quickly


Intercom's PREGUNTAS Y RESPUESTAS


Intercom's Precios

Intercom offers simple and transparent pricing starting from $39 per month. A free trial is available for 14 days with no credit card required. For more details, visit the [pricing page](http://www.intercom.com/pricing).

Intercom's Analítica

Resumen del sitio web

Indicadores clave de rendimiento para intercom.com

Tasa de rebote

28.95%

Páginas / Visita

20.63

Total de visitas

4,565,897

Tiempo in situ

19m 53s

Clasificación mundial

#6,512

Rango del país

#3,617

Regiones principales

Distribución del tráfico por países

  • 1.
    United States30.07%
  • 2.
    Philippines6.47%
  • 3.
    Brazil5.50%
  • 4.
    United Kingdom5.46%

Visitantes totales

Estadísticas mensuales de visitas de los últimos 3 meses

Tendencias a la baja by 2.7% este mes
April - June 2024

Fuentes de tráfico

Distribución de las fuentes de tráfico

Social:
0.6%
Paid Referrals:
0.1%
Mail:
2.1%
Referrals:
2.5%
Search:
11.0%
Direct:
83.6%
Fuente dominante: Direct
83.6% del tráfico total

Intercom's Alternativas