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- EdgeTier
EdgeTier AI Software: Enhancing Customer Experience in Real Time
Introduction
EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights to improve customer experience. Discover how EdgeTier's AI-powered platform can help your team engage customers, organize conversations, and improve response times.
EdgeTier's Overview
The EdgeTier AI software platform revolutionizes customer experience by providing real-time insights and improvements to forward-looking teams. It offers omniscient visibility into every interaction, across all agents and languages. With advanced AI capabilities, it automatically organizes and categorizes conversations, freeing up teams to engage with customers. The software also enables team coaching and performance evaluation, resulting in continuous improvement. EdgeTier AI empowers teams to respond to customer conversations in real time, offering unmatched response times and personalized answers. Trusted by customer-focused leaders, it helps drive retention and enhance the customer experience. The software is compatible with major players in the industry, with integrations to Salesforce, Live Person, Zendesk, Kustomer, and more. It supports multiple languages, operates in real time, and offers galaxy-class scalability. EdgeTier AI delivers an AI-powered agent quality assessment, real-time alerting and monitoring, and increased efficiency and quality through Agent-Assist technology.
EdgeTier's Features
Omniscient visibility into customer interactions
Automatic organization of conversations
Team coaching and performance evaluation
Real-time response to customer conversations
Compatibility with major industry players
Support for multiple languages
Real-time operation
Galaxy-class scalability
EdgeTier's Q&A
EdgeTier's Pricing
For pricing details, visit the [EdgeTier AI pricing webpage](https://www.edgetier.com/product/)
EdgeTier's Analytics
Website Overview
Key performance metrics for edgetier.com
Bounce Rate
81.17%
Pages / Visit
1.46
Total Visits
38,226
Time on Site
0m 35s
Global Rank
#1,295,321
Country Rank
#131,160
Top Regions
Distribution of traffic by country
- 1.Spain35.87%
- 2.Ireland32.75%
- 3.United Kingdom15.32%
- 4.Canada2.89%
Total Visitors
Monthly visitor statistics for the last 3 months
Traffic Sources
Distribution of traffic sources