Lyro

Lyro's Vue d'ensemble

Lyro by Tidio is an AI Customer Experience Agent designed to automate customer interactions while keeping replies reliable, trustworthy, and human-like. It helps businesses run repetitive support tasks on autopilot, handle proactive customer service, and boost sales by qualifying leads and guiding shoppers with personalized recommendations. The platform emphasizes fast implementation, expert-led onboarding, and native helpdesk integration, while supporting customer interactions in 45+ languages. Lyro also highlights trust and compliance credentials such as SOC 2 Type 2, CCPA, CPRA, AI Pact, GDPR, and EU-US DPF.

Lyro's Caractéristiques

• AI Customer Experience Agent for customer service automation

• Repetitive task automation for refunds, order updates, subscription changes, and call bookings

• Proactive customer service automation

• Lead qualification and upsell support

• Personalized product recommendations for shoppers

• Human-like conversational responses with context awareness

• 45+ language support

• Native helpdesk integration and expert-led onboarding

Lyro's Q&R

Lyro's Avantages et inconvénients

Lyro's Cas d'utilisation

• Automating repetitive customer support workflows
• Resolving common support questions
• Troubleshooting issues and collecting customer details
• Escalating complex cases to human teams
• Improving self-service resolution
• Qualifying leads and supporting sales
• Guiding shoppers with personalized recommendations

Lyro's Public cible

• Customer experience teams
• Customer support teams
• Ecommerce businesses
• Sales teams
• Businesses using helpdesks such as Salesforce, Intercom, Zendesk, Gorgias, or Tidio
• Organizations looking for AI customer service automation

Lyro's Tarification

A dedicated Pricing page is available, and the site also includes calls to action to 'Start for free' and 'Talk to experts,' but no explicit plan prices or tier details are shown in the provided content.