- Customer Support
- Email AI for E-Commerce by 1hero
1hero.ai | 自動化客服代理,提升電商服務
导言
1hero.ai 為您的電商提供 24/7 自動客服服務,支援 85 種語言。整合多種平台,自動回覆線上諮詢、Email 和社群訊息,助您節省人力成本、提升服務效率。
Email AI for E-Commerce by 1hero's 概述
1hero AI is a dedicated autonomous customer service agent that provides AI chatbot support for e-commerce businesses. It connects to customer support channels and autonomously responds to post-sales and pre-sales inquiries, offering 24/7 instant support in multiple languages. With 1hero, you can integrate with various e-commerce tools for a seamless experience. It offers email integration, social media integration, an AI-driven chatbot, phone support, deep e-commerce platform integration, and post-sales & pre-sales support. 1hero provides real-time activity and offers two modes: Draft mode and Full Auto mode. It works by connecting support channels, uploading the SOP/FAQ, and refining performance using natural language. Compared to ChatGPT, 1hero.ai offers a free plan, generates replies in 26 languages, pulls relevant customer data from Shopify backend, auto-fetches emails from Gmail, saves replies to Gmail drafts or sends them instantly, knows previous email conversation context for tailored responses, integrates with the team's knowledge base, and eliminates manual copy-pasting for email replies. It also delivers 24/7 multilingual email support and offers cost optimization. 1hero is compatible with Shopify and simplifies return management, optimizes order data sync, requires less onboarding management, and allows easy adaptation to new procedures and policies by modifying the SOP/FAQ.
Email AI for E-Commerce by 1hero's 特点
Email integration
Social media integration
AI-driven chatbot
Phone support
Deep e-commerce platform integration
Post-sales & pre-sales support
Email AI for E-Commerce by 1hero's 问答
Email AI for E-Commerce by 1hero's 定价
For pricing details, please visit the [pricing webpage](https://www.1hero.ai/)
Email AI for E-Commerce by 1hero's 分析
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