DigitalGenius

DigitalGenius - AI Concierge for Ecommerce | Transform Customer Experience

Introduction

Transform your customer experience with DigitalGenius, the AI-powered concierge for Ecommerce. Automate customer service, boost LTV, and resolve queries instantly.


Added On:

Apr 28, 2024

Monthly Visitors:

SimilarWeb Icon
26.4K

Affiliate Program:

No

DigitalGenius - AI Concierge for Ecommerce | Transform Customer Experience

DigitalGenius's Overview

DigitalGenius is an AI concierge built for Ecommerce that offers a unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy. It seamlessly integrates into existing platforms, allowing it to fully resolve customer queries without agent involvement. Its visual AI effortlessly detects defects and reads product barcodes, while its generative AI delivers empathetic and highly personalized responses. The concierge adapts to fit the brand tone of voice and reduces the need for scripting responses to common questions. DigitalGenius aims to cut resolution time, increase loyalty, free up agents, and improve CSAT. It is trusted by leading brands and offers automation with a human touch.


DigitalGenius's Features

  • Unified platform with conversational and visual AI

  • Deep integrations for resolution

  • Generative AI for personalization and empathy


DigitalGenius's Q&A


DigitalGenius's Pricing

For pricing details, please visit the DigitalGenius website.

DigitalGenius's Analytics

Website Overview

Key performance metrics for digitalgenius.com

Bounce Rate

61.62%

Pages / Visit

2.95

Total Visits

26,435

Time on Site

2m 18s

Global Rank

#1,427,807

Country Rank

#79,952

Top Regions

Distribution of traffic by country

  • 1.
    United Kingdom79.97%
  • 2.
    Australia3.60%
  • 3.
    Switzerland3.28%
  • 4.
    France2.95%

Total Visitors

Monthly visitor statistics for the last 3 months

Trending down by 50.1% this month
April - June 2024

Traffic Sources

Distribution of traffic sources

Social:
4.2%
Mail:
5.8%
Referrals:
2.0%
Search:
30.6%
Direct:
57.4%
Dominant source: Direct
57.4% of total traffic

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