- Customer Support
- Rayko
Rayko | AI-Powered Demo & Support Agents 24/7
Introduction
AI agents for live product demos and 24/7 customer support. Rayko delivers personalized, interactive experiences—no forms, queues, or tickets.
Rayko's Vue d'ensemble
Rayko is an AI-powered platform delivering instant demo and support agents for sales and customer teams. It provides interactive, on-demand demos, self-serve onboarding, and real-time support without forms, queues, scheduling, or tickets. Prospects get live demos the moment they land, customers receive immediate answers 24/7, and teams focus on complex issues. Setup is simple: upload product docs, FAQs, videos; generate shareable links; launch instantly. Key stats include 24 active demos, 89% conversion rate, and unlimited simultaneous conversations. Personalized, always-on agents capture insights from every interaction to boost leads, conversions, and efficiency.
Rayko's Caractéristiques
Interactive demos on demand
Personalized real-time conversations
24/7 always-on availability
Conversation capture and analytics
Easy 3-step setup: upload docs, share link, instant access
Self-serve onboarding guidance
Support ticket deflection
Unlimited simultaneous conversations
Rayko's Q&R
Rayko's Avantages et inconvénients
Pour
- Zero wait time and instant responses
- Scales to unlimited conversations simultaneously
- Frees human teams for complex tasks
- 24/7 availability including off-hours
- Captures valuable insights from all interactions
- Quick setup without engineering
Cons
- Handles repetitive tasks only; complex issues need human escalation
- Requires quality uploaded docs for accurate knowledge
- Initial teaching of product knowledge needed
- Performance varies by plan (e.g., Free Trial lower success rate)
- Limited to shareable link deployment
Rayko's Cas d'utilisation
- Pre-sales interactive demos for prospects
- Self-serve customer onboarding
- Instant support and ticket deflection
- After-hours and weekend customer queries
- Lead qualification and conversion boosting
Rayko's Public cible
- Sales teams
- Support teams
- SaaS product teams
- Startups and enterprises needing 24/7 demo and support
Rayko's Tarification
Pricing plans include Free Trial (9% performance), Starter (18%), Pro Plan (28%), and Enterprise (45%). Full details on the pricing page.