Supermoon

E-Commerce & Customer Service Communication Management Software

Introduction

Streamlined communication management for your business! Supermoon empowers you to deliver exceptional client support, build enduring customer relationships, and save time.


Updated On:

Apr 28, 2024

Monthly Visitors:

SimilarWeb Icon
9.8K

Affiliate Program:

No

Supermoon's Overview

Supermoon is an AI-powered helpdesk solution that simplifies customer support and reduces response times. With Supermoon's omnichannel inbox, you can manage customer requests from Gmail, Outlook, Instagram, and website chat all in one place. The shared inbox allows you to invite teammates to collaborate and reply to customer messages with a single login. Supermoon also offers personalized AI, which utilizes your business's FAQ or knowledge base to generate customized replies to each customer question, reducing manual response time. The ticketing platform makes team collaboration and customer support easy with features like assigning teammates, adding tags, setting priority, and changing statuses in a simple, intuitive design. Customers praise Supermoon for its simplicity, familiar interface, and ease of use. Get started with Supermoon now and experience the future of customer support!


Supermoon's Features

  • Omnichannel inbox for managing customer requests

  • Personalized AI for generating customized replies

  • Ticketing platform for team collaboration and support


Supermoon's Q&A


Supermoon's Pricing

For pricing details, please visit the [Supermoon pricing webpage](https://getsupermoon.com/pricing).

Supermoon's Analytics

Website Overview

Key performance metrics for getsupermoon.com

Bounce Rate

75.11%

Pages / Visit

0.97

Total Visits

9,821

Time on Site

0m 44s

Global Rank

#3,682,353

Country Rank

#991,583

Top Regions

Distribution of traffic by country

  • 1.
    United States23.22%
  • 2.
    Vietnam9.04%
  • 3.
    Indonesia7.78%
  • 4.
    Ukraine6.83%

Total Visitors

Monthly visitor statistics for the last 3 months

Trending down by 31.5% this month
April - June 2024

Traffic Sources

Distribution of traffic sources

Referrals:
3.9%
Search:
10.3%
Direct:
85.8%
Dominant source: Direct
85.8% of total traffic

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