- Content Generation & SEO
- Keatext
Keatext - AI-Based Text Analytics for Better Customer Experiences
Introduction
Keatext helps CX professionals analyze text data from reviews, surveys, and contact center interactions. Unify feedback channels, pinpoint key drivers of satisfaction, and generate AI-powered recommendations for impactful CX changes.
Keatext's Overview
Keatext is an AI-based text analytics platform that helps brands analyze feedback to create better customer and employee experiences. With Keatext, you can easily understand what drives engagement and receive tailored AI-based recommendations to improve people experiences. The platform fits seamlessly into your tech stack as a cloud-based, standalone analytics platform. You can upload your own data files or use integrations to discover insights in minutes. Keatext provides a 360º view of the customer journey and helps identify blind spots that may be impacting customer satisfaction. With AI-driven recommendations, you can suggest improvements that have the most impact on people experiences. Keatext has been trusted by customer experience and HR teams to enhance their programs and make data-driven decisions. The platform has received positive feedback from brands like COOLA, Intelcom, and Sampler. Keatext can be used for analyzing reviews, surveys, and tickets to improve resolution time and reduce churn. To learn more about sentiment analysis and how to deploy it in your organization, you can read their free guide. Schedule a demo with Keatext to explore the platform and see the insights in action.
Keatext's Features
AI-based text analytics
360º view of the customer journey
AI-driven recommendations
Keatext's Q&A
Keatext's Pricing
Pricing details of Keatext can be found on their website.
Keatext's Analytics
Website Overview
Key performance metrics for keatext.ai
Bounce Rate
38.81%
Pages / Visit
1.59
Total Visits
19,761
Time on Site
2m 60s
Global Rank
#3,292,570
Country Rank
#799,174
Top Regions
Distribution of traffic by country
- 1.United States8.03%
- 2.Turkey7.07%
- 3.Chile4.38%
- 4.Colombia4.35%
Total Visitors
Monthly visitor statistics for the last 3 months
Traffic Sources
Distribution of traffic sources